Quality Policy

Through a serious, responsible ethical organizational work,  conducted by Ancoras e Falésias Lda, having as basis the NP EN ISO 9001 and the prevailing legislation, we pretend to ensure :

• Service satisfaction and fulfillment of their needs and expectations to all that demand our services
• Quality engagement of every employee, strengthening in all provided service a loyalty  and a strong trustful long-lasting relationship towards our customers.
• Company profitability to remain in an excellence level

Knowledge, Integrity, and responsibility lead us to the success, being an example to our clients, employees, suppliers, and other business associates that contribute to achieve our purpose.

Team effort to all work processes guide our daily task performance, reflect our continuous quality improvement commitment in service supplier, of the quality management system effectiveness, to meet our client’s satisfaction.